Objectives and measures of performance of Islamic microfinance banks in Indonesia: the stakeholders' perspectives

Purpose This study investigates both internal and external stakeholders' views on the objectives measures of performance Indonesian Islamic microfinance banks (IMFBs). Design/methodology/approach uses a qualitative approach. In-depth interviews were conducted with wide range stakeholders IMFBs in Indonesia. The primary interviewed comprised board directors located several provinces Indonesia, including rural urban areas. regulators/supervisors, represented by Financial Services Authority Sharīʿah advisors National Board as well Muslim scholars. data analysed using CAQDAS, computer-assisted tool for analysis. Findings are seen to represent more than profits or economic well-being. Their also comprise spirituality daʿwah (Islamic propagation). Daʿwah is through provision funding services that aligned law), dissemination information about financing, which based values principles, payment zakat alms) charitable contributions. considered be holistic those conventional banks. Profit growth deemed important means achieve social well-being objectives. Research limitations/implications Better insights into could achieved from other stakeholder categories, such customers community. focus future research. Originality/value added new discussion limited empirical literature investigating